Privacy Policy
Last updated: March 2022
At nutritionallyyou.com.au, we are committed to protecting your privacy as a customer and an online visitor to our website. This Privacy Policy outlines Our policies and procedures on collecting, storing, and disclosing the information You, as the consumer, provide to Us when using Our services. We respect the privacy and confidentiality of your data and adhere to the Australian Privacy Principles. By using Our service, You agree to the following Privacy Policy.
Information we collect from you
Visits to Our website or use of products and services may result in obtaining the following information: name, company name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses, support queries, blog comments and social media handles (non-exclusive list) (together ‘Personal Data’).
Our services are not directed to persons under 16, and we do not knowingly collect Personal Data from anyone under 16. If we become aware that a child under 16 has provided us with Personal Data without parent or guardian permission, we endeavour to delete the information as it becomes known to us.
How we use your information
Personally Identifiable Information: We use the information we collect to deliver Our services to You, including communication, technical support, notifications, sharing useful content and analytics.
Marketing communications are only sent to you if you have requested or subscribed. You can opt-out by unsubscribing or emailing us, and your request will be actioned immediately.
Non-Personally Identifiable Information: We also use the information we collect in anonymised forms to improve Our services, including administering our website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs.
Any information you choose to make publicly available, such as comments and testimonials, will be available for others to see. If you remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.
Storage and security of your information
We use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. Information we receive from you is stored and saved on our secure servers, protected from unauthorised use or access. Credit card information is encrypted before transmission and is not stored by us on our servers.
To deliver our services, we may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than Australia. If your Personal Data is transferred and processed outside Australia, it will only be transferred to countries with suitable privacy protection policies.
We retain your personal information for as long as needed to provide services to you and otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
If there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.
Cookies and Pixels
A cookie is a small file in your web browser that collects information about your web browsing behaviour. Cookies allow a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.
Our website uses cookies to analyse website traffic, provide social media sharing and liking functionality and help us provide an optimal visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third-party services such as Google and Meta. These ads may appear on this website or other websites you visit.
Sharing your information with third parties.
We do not and will not sell Personal Data or customer information.
Your Personal Data details are only disclosed to third-party suppliers when required by law, for goods or services you have purchased, for payment processing, or to protect our copyright, trademarks, and other legal rights. To the extent that we share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy and applicable law. Our contracts with third parties prohibit them from using any of your Personal Data for any purpose other than it was shared.
Disclosure of your information
We may, from time to time, need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, or warrant, in the course of a legal proceeding or response to a law enforcement agency request. We may use your Personal Data to protect the rights, property or safety of nutritionallyyou.com.au, our customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise), customer information, including your Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by any of the above circumstances.
Links to other websites
This website may contain links to other websites. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship, endorsement, or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. When leaving Our website, we encourage users to read each website's privacy statements that collect personally identifiable information. This privacy policy applies solely to information collected by nutritionallyyou.com.au.
Change in Privacy Policy
This policy is subject to change to remain current. We may modify this policy at any time, at our sole discretion, and all modifications will be effective immediately upon posting. Please periodically review our privacy policy.
Contact us
If you have any questions or concerns about our privacy policy or the use of your Personal Data, please get in touch with us at hello@nutritionallyyou.com.au.